Customer support, informational support, participation in different events with key stakeholders, cooperation with marketing and business development departments. Translation process, creating documents, instructions and manuals. Control and improve all the procedures including the check-up on our website on daily basis.

AOG desk is a dedicated aviation logistics service. The principal aim of AOG desk personnel is to obtain the supply of components or services for aircraft in an AOG (“aircraft on ground”) situation (i.e., in emergency situations where aircraft are grounded due to technical failures) in the shortest possible time. Responsible for supporting the daily aim to find the fastest and most efficient way of shipping AOG shipments to the final destination requested by the customer. In order to provide customer service several options need to be provided to the customer in regards to airlines, departure locations, trucking possibilities, counter to counter arrangements, hand carries, and interline possibilities.

Monitor airline schedules, traffic and ULD utilization to assess ULD requirements at stations and raise appropriate and timely disposition requests. Well updated with airline operational requirements to ensure all customer and station specific requirements are considered when disposition requests are raised. Take necessary follow up action to distribute station ULD stock between the airline ground handling agents as per the agreed allocation. Maintain good working relations with the Ground handling agents at stations to assist in effective stock control. Follow up on performance of disposition requests raised and take corrective actions where non performed. Seek alternative solutions in coordination with the Airline Coordinators, Account Managers, Supervisors and Regional Manager Operations when required to balance station ULD stock. Timely close disposition requests with appropriate feedback and provide feedback on stock utilization to Airline Coordinators and Account Managers to help accurately calculate customer standard stock for the stations. Escalate recurring non-performance issues hindering stock balancing at any station to the Airline Coordinator, Account Manager or Supervisor for initiating follow up action.

Teaching different groups, classes and individual students of various nationalities with different levels in English, subjects, and ages: from kids to adults, from beginner to advanced levels, including special courses in business, art, customer service and speaking.

Lead Crew, Coordinate between Pilots and Flight Attendants in all regards concerning Safety, Emergencies, Medical Situations on board. Required to coordinate all customer service, food service, and implementation of Service Standards. Oversee the flight attendants by making sure airline passengers are safe and comfortable. Complete detailed reports and verifies all safety procedures are followed.

Service and tourism , Major specialist in social-cultural service and tourism

SLS Training Centre, TEFL (Teaching English as Foreign Language)

TOEIC Center Bangkok , English test, score 855